Whether you’re an Agent, Adjuster, or Independent, we are here to help! We know that referring a restoration company is a big deal, and we don’t take that lightly. If CORE has been asked to assist your policy holder with their property damage restoration, you can rest assured they are in good hands!
Our IICRC certified firm will do all that we can to minimize secondary damages by quickly and efficiently mitigating each loss, all while communicating throughout the process. We also know how important it is to get you, the Insurer, all the information and Xactimate estimates as quickly as possible.
We utilize best-in-class restoration management software, cutting edge inspection tools and metering devices, as well as state of the art 4K 3D cameras to capture the loss information before, during and after the work is complete. We believe we can earn AND keep your trust so that together we can care for our mutual clients whenever the need arises.
With one call, your policy holder will be speaking with a friendly and knowledgeable CORE representative who will assist in gathering initial loss information details that are input into our software. We will then dispatch an IICRC certified manager and technicians to make an initial site visit, put the client at ease, and begin the mitigation process. While on site our crew will begin photo documentation, create Matterport snapshots of the affected areas, and input on-site loss notes that will be immediately available for you, the insurer to review.
Every loss is unique, and therefor, timelines vary. However, we will do everything we can to get you the information and estimates you need to keep the claim moving forward on your end. We ALWAYS answer our phones and emails, so never hesitate to reach out!
Let’s face it, having a disaster in your home or commercial property is a stressful, unsettling event! Not only are CORE employees certified by the IICRC; we train our team members to have compassion and empathy for the policy holder. Additionally, we aim for top communication between the insured and their insurance company so no one feels they are being “left in the dark.” Our goal is to maintain the highest level of credibility and an ongoing positive reputation within the communities we serve.
